FAQs
Frequently Asked Questions
1. What payment methods do you accept?
We accept PayPal and major credit cards, including Visa, MasterCard, and Maestro.
2. What is your return policy?
We offer a 30-day return policy. If you’re not satisfied with your purchase, you can return the product within 30 days for a refund or exchange, provided it is in its original condition.
3. How long is the transit time?
Our transit time is between 1 to 3 business days, depending on your location.
4. How long will it take to receive my order?
After processing, shipping takes approximately 3 to 5 business days.
5. Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number via email, allowing you to monitor the status of your delivery.
6. Do you ship internationally?
We currently ship only to the USA.
7. How do I initiate a return?
To initiate a return, please contact our customer service team at support@elitgadgets.shop with your order details, and we will guide you through the process.
8. What if I receive a damaged or defective item?
If your item arrives damaged or defective, please contact us immediately at support@elitgadgets.shop with photos of the issue, and we will arrange a replacement or refund.
