All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Delivery delays can occasionally occur.
Shipment to P.O. Boxes or APO/FPO Addresses
RIVERSTONE LLC ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
RIVERSTONE LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
RIVERSTONE LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S.
Contact Information
LLC Name: RIVERSTONE LLC
Principal Address: 8950 Fontana Del Sol Way, Naples, FL 34109
